
Enhancing Business Outcomes through Decision Science
Behavior drives economic decisions, shaping how individuals, organizations, and markets respond to uncertainty, incentives, and opportunities; thus, understanding these patterns leads to better economic models and business strategies. This program explores the cognitive and emotional forces behind decision-making, equipping you with behavioral insights and data intelligence to predict outcomes, design impactful products and services, enhance customer experience and strengthen value propositions.
Analyze the evolution from classical economics (e.g., Adam Smith) to modern-day neoclassical economics and how behavioral economics started to flourish in this paradigm.
Understand the revolutionary turning point for the three fathers of behavioral economics at the end of the 1970s to explain how psychology became part of the economic model of decision-making.
Dissect what systematic bias is and learn about the most cited and groundbreaking behavioral economics theory: prospect theory.
Explore examples of how prospect theory matters both in our personal lives and when running a business.
Explain the influence of intertemporal components in the choices we make and realize how they can lead to non-standard behavior (such as obesity, addiction, and credit card overuse and dependence).
Formulate mathematical models that explain phenomena like procrastination and overindulgence.
Visualize examples of how self-control problems can lead to poor decision-making—As soon as you turn eighteen you are much more likely to be tried as an adult, and yet we do not see people stop committing crimes as soon as they turn eighteen. Why is this?
Learn how to apply this knowledge in a way that modifies behavior and improves the health of your business or people around you.
Compare the dichotomy between the standard rational economics assumption that humans are self-interested and the behavioral economics propositions explaining how and why humans are altruistic and care about giving to others.
Articulate why thinking in financial terms and incentives might not always be a wise idea and understand why fairness matters in economic marketplaces and how it is compatible with running a business.
Analyze why and when it is socially acceptable to charge fees or surcharges and, more generally, to balance supply and demand using standard economic pricing mechanisms.
Learn the importance of social norms and pressure, reciprocity, and distributive vs. procedural justice
Discover through a Qualtrics-based exercise in experimentation and prediction what kind of motivational treatments work best in the short run to make someone execute a given task.
Realize that behavioral economics is just getting started when it comes to understanding motivation—What other approaches motivate people to make decisions?
Think about how to create a company culture that is built on solid psychological principles.
Recognize how information interventions over biased beliefs can modify mind-sets and be potential sources of change and development of new standards in decision-making.
Learn how nearly everyone exhibits common biases such as projection bias and the bias of the winner’s curse.
Identify some of the most important biases, including survivorship bias and overconfidence, and learn how they influence business decision-making.
Discover how our attention is limited and why this leads us to make significant decision errors when our attention is drawn to some things but not others.
See how something as simple as failing to pay attention to certain digits of a number can dramatically change how certain economic markets function.
Learn how inattention works in a competitive market and how to grapple with the ethics of competing for consumer attention.
Measure and identify the sensitive topic of discrimination through five distinctive methods: audit studies, all-else-equal studies, own-group bias studies, correspondence studies, and eliminating group cues in the decision-making process.
Learn how standard economics categorizes discrimination into one of two models: statistical discrimination and taste-based discrimination.
Explore how psychology can deepen our understanding of how discrimination works and how we can combat it.
Become familiar with basic principles of good choice architecture and the way we can influence people’s behavior by nudging them into a good direction.
Discuss several examples of nudging such as putting numbers into context and smart engineering/design.
Detect examples of nudges and sludge (bad psychology; the exact opposite oulf nudging) in the real world and apply your insight to your business or career.
This program features three live-online sessions—a unique opportunity to put theory into practice immediately to amplify your learning and see results. These required sessions not only offer an opportunity to reflect and receive real-time feedback from faculty and peers but also integrate exclusive content that can only be taught in a live environment. Participants are expected to attend at least two of the three live sessions to maximize their growth. If a participant is unable to attend a session, an extra asynchronous assignment must be submitted to complete the program.
Live Online Session Dates:
May 13, 9:00 AM CT
May 27, 9:00 AM CT
June 10, 9:00 AM CT
Live sessions are subject to change
Learn how to design products and services that create more value for customers.
Explore hidden biases and heuristics that either reinforce or counteract outcomes.
Discover the tools to optimize your value proposition for greater influence and impact.
Discover how “choice architecture” may optimize decisions to benefit economic, regulatory, and policy-creation strategies.
Gain the frameworks to draw actionable insights from data intelligence to improve customer experience and engagement.
Discover the emotional and cognitive underpinnings of economic behavior changes and how professionals make decisions.
Increase management decision outcomes that result in improved enterprise-wide efficiencies and processes.

Steven G. Rothmeier Professor of Behavioral Science and Economics/Robert King Steel Faculty Fellow
Devin Pope is a Behavioral Science and Economics Professor at Chicago Booth. He holds a PhD in Economics from UC Berkeley (2007) and a BA in Economics from Brigham Young Unive...
Didn't find what you were looking for? Schedule a call with one of our Program Advisors or call us at +1 872 2105686.
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