Enhancing Business Outcomes through Decision Science
Behavior drives economic decisions, shaping how individuals, organizations, and markets respond to uncertainty, incentives, and opportunities; thus, understanding these patterns leads to better economic models and business strategies. This program explores the cognitive and emotional forces behind decision-making, equipping you with behavioral insights and data intelligence to predict outcomes, design impactful products and services, enhance customer experience and strengthen value propositions.
This program features three live-online sessions—a unique opportunity to put theory into practice immediately to amplify your learning and see results. These required sessions not only offer an opportunity to reflect and receive real-time feedback from faculty and peers but also integrate exclusive content that can only be taught in a live environment. Participants are expected to attend at least two of the three live sessions to maximize their growth. If a participant is unable to attend a session, an extra asynchronous assignment must be submitted to complete the program.
Live Online Session Dates:
May 13, 9:00 AM CT
May 27, 9:00 AM CT
June 10, 9:00 AM CT
Live sessions are subject to change
Learn how to design products and services that create more value for customers.
Explore hidden biases and heuristics that either reinforce or counteract outcomes.
Discover the tools to optimize your value proposition for greater influence and impact.
Discover how “choice architecture” may optimize decisions to benefit economic, regulatory, and policy-creation strategies.
Gain the frameworks to draw actionable insights from data intelligence to improve customer experience and engagement.
Discover the emotional and cognitive underpinnings of economic behavior changes and how professionals make decisions.
Increase management decision outcomes that result in improved enterprise-wide efficiencies and processes.
Steven G. Rothmeier Professor of Behavioral Science and Economics/Robert King Steel Faculty Fellow
Devin Pope is a Behavioral Science and Economics Professor at Chicago Booth. He holds a PhD in Economics from UC Berkeley (2007) and a BA in Economics from Brigham Young Unive...
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